Are search engines important to an online reputation?

Category: Review Management Service

If there is negative information about a company or a person ranking on the search engines, it can dissuade users from visiting a site or purchasing a product or service from that company. This ultima...

Who are the major search engines that affect online reputations?

Category: Review Management Service

Google is the main search engine with the highest number of users. They have over 1 trillion pages in their index and grow by the billions every day. Yahoo, Bing, Ask and AltaVista are the next top fi...

What is online reputation management?

Category: Review Management Service

Online reputation management is a way to protect a company or person from negative online publicity.

Why are some of my reviews filtered?

Category: Review Management Service

Some review platforms filter certain reviews that don’t meet their criteria for one reason or another. Here are a few reasons reviews might get filtered: The reviewer has never posted another review b...

Who needs review marketing?

Category: Review Management Service

All businesses need review marketing. Whether you’re a restaurant, roofing contractor, retail store, eCommerce business or anything in between. Everyone wants to read reviews of your business, product...

Why is review marketing important?

Category: Review Management Service

  Review marketing and online reputation management are important for a few things: Many consumers base purchase decisions on review star rating A large percentage of customers will turn to your compe...

What Is Review Marketing?

Category: Review Management Service

Review marketing is a form of online reputation management in which your business works to get new positive reviews while managing neutral and negative reviews. Most websites that allow customers to r...

What about Buying Reviews?

Category: Review Management Service

If you’re wondering about buying reviews, yes it’s possible. However, it’s ill advised.  Buying reviews is against Google’s and Yelp’s (and other sites’) guidelines. They even have a process for detec...

Should I Incentivize for Online Reviews?

Category: Review Management Service

As a general rule of thumb, don’t incentivize for online reviews. Offering an incentive in exchange for a review may lead to a biased review that might not accurately reflect that specific customer’s ...

How to Ask for Reviews–What Works?

Category: Review Management Service

Knowing how to ask for online reviews is an important business skill that will pay off well.  Here’s what works–before asking, determine the optimized answers to the following four questions: Why do y...

How to get more reviews?

Category: Review Management Service

Here is how can you help your clients get more online reviews: Make sure their listings are accurate. When customers search a business, it should be easy to find. Don’t give customers any obstacles t...

How reviews affect SEO?

Category: Review Management Service

Gone are the days when all a business had to do was throw their [keyword] all over their website to score high in local search rank. For this, we’re all thankful. There are tons of factors that affec...

What Makes a Good Online Reputation?

Category: Review Management Service

Being present and having a good reputation go hand in hand. Not being listed on a reference site customers use is just as bad as having bad reviews somewhere else. When many of a business’s  online pr...

Do you think that Facebook reviews are as important as Yelp or Google reviews?

Category: Review Management Service

Almost ALL of the credible review sites are important. Yelp, Google My Business/Google and Facebook are probably the top three, but don’t stop there! If there are niche review directories (like Angie...

Can you block consistent bad reviews from one customer? Especially one that you have made attempts to rectify the customer’s experience. Is it a good idea to just block the customer after a period of time?

Category: Review Management Service

On most review sites, you can’t “block” reviews. (Although Google recently began allowing businesses to “flag” suspicious reviews, but they’re not the norm.) In most cases, you just want to respond t...

What can you do to offset Yelp and their "review filtering?" I've seen many real reviews get filtered out by Yelp and it's frustrating!

Category: Review Management Service

We agree. Unlike Google who encourages businesses to ask customers for reviews, Yelp discourages it. They want customers to organically/naturally leave reviews about a business and can suppress revie...

How do businesses "get on" Yelp?

Category: Review Management Service

First go to biz.yelp.com and search for your business. If your business isn’t found/listed, you can then click “Add your business to Yelp.” If your business is listed but there is no option to clai...

How to Leverage Online Reviews and Use Them to Your Advantage

Category: Review Management Service

While the control of online reviews lies largely in the hands of past and potential customers, there are still several ways you can use these reviews to your advantage. Below are five key ways to leve...

Why Positive Online Reviews Matter for Your Business

Category: Review Management Service

Positive online reviews help captivate the attention and interest of customers. Similarly, online reviews can effectively establish trust and confidence when consumers either search for your business ...